Your privacy matters to us. This Privacy Policy explains what personal information cash game collects, how we use it, and the rights you have as a Filipino player on our platform. Please read this page carefully so you know exactly how your data is handled.
When you register and use the cash game platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data automatically when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is carried out in accordance with the Data Privacy Act of 2012 of the Philippines.
The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by applicable regulations. We also use your data to send you important account notifications, respond to support enquiries, and administer any promotions or bonuses you have opted into. Where you have given consent, we may send you updates about new games, features, or offers available on the platform. We use technical and usage data to monitor platform performance, investigate security incidents, and improve the reliability of our mobile entertainment services. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected.
cash game does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, but only to the extent necessary for them to perform their services. All third-party partners are required to handle your data in accordance with applicable data protection laws and our contractual requirements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where required by law.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents are kept for the minimum period required under Philippine financial regulations and anti-money laundering rules. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will process the deletion of your personal data in accordance with our retention schedule and applicable law. You may contact our support team at the email address in the footer of this page if you have questions about how long specific categories of your data are held.
The cash game platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security. We also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. By continuing to use the platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential at all times.
As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond within the timeframe required by applicable law.
The cash game platform is strictly intended for adults aged 21 and above, and we do not knowingly collect personal information from anyone under this age. During the registration process, we require users to confirm their age and we conduct identity verification checks to enforce this requirement. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. Parents and guardians who believe a minor may have registered on the platform are encouraged to contact our support team immediately so we can investigate and act accordingly. We take our responsibility to prevent underage access to gambling services seriously and cooperate fully with any regulatory enquiries on this matter.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The updated policy will always be available on this page, and the date of the most recent revision will be indicated at the bottom of the document. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach out to our support team using the email address listed in the footer of this page. We aim to acknowledge all data privacy enquiries promptly and to resolve them within the timeframe prescribed by the Data Privacy Act of 2012. For general platform questions, the FAQ page is a quick and convenient resource. If you wish to review our full Terms and Conditions, please visit the Terms and Conditions page. This Privacy Policy was last reviewed and updated in 2025 and applies to all registered members of the cash game platform in the Philippines.
Last updated: 2025
You have the right to know what personal data we collect, why we collect it, and how it is used on the platform.
You can request a copy of the personal information we hold about your account at any time by contacting our support team.
If any of your personal details are inaccurate or out of date, you have the right to have them corrected without undue delay.
You may request deletion of your personal data where it is no longer needed, subject to our legal retention obligations.
You can object to certain types of data processing, including direct marketing communications, at any time.
If you believe your rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines.
Check our FAQ for quick answers, or head to the Responsible Gaming page if you need support managing your activity on the platform.